Privacy Policy

This Privacy Policy explains how TreasureRate.com ("TreasureRate", "we", "us", or "our") collects, uses, and protects your information when you use our website, marketplace, AI agents, and related services (the "Service"). By using the Service, you agree to the practices described here.

1. Information We Collect

• Account information: name, email address, and a securely hashed password.
• Payment information: processed by our payment provider (Stripe). We receive limited transaction details (such as amounts and status) but do not store full card numbers.
• Usage data: orders, subscriptions, reviews, referrals, and account credit activity.
• Content you submit: the inputs and prompts you provide to AI agents in order to generate outputs.
• Device & analytics data: IP address, browser type, pages visited, and similar information collected via cookies and analytics tools.

2. How We Use Your Information

• Provide, operate, and maintain the Service and your account.
• Process payments, subscriptions, refunds, referrals, and promotional credit.
• Run AI agents and deliver the outputs you request.
• Communicate with you about your account, transactions, and updates.
• Analyze usage to improve the Service, and detect and prevent fraud or abuse.
• Comply with legal obligations.

3. AI Processing & Third-Party Providers

To deliver the Service, we share certain data with trusted third parties who process it on our behalf, including:

• AI model providers (e.g., OpenAI) — to generate agent outputs from the inputs you submit.
• Payment processing (Stripe) — to securely handle billing.
• Analytics (e.g., Google Analytics) — to understand usage and improve the Service.

Please avoid submitting sensitive personal, health, or financial information to AI agents. Inputs you provide may be transmitted to AI providers to produce outputs.

4. Cookies & Analytics

We use cookies and similar technologies to keep you signed in, remember preferences, and measure usage and conversions. You can control cookies through your browser settings; disabling some cookies may affect functionality.

5. How We Share Information

We do not sell your personal information. We share information only: (a) with service providers as described above; (b) to comply with law or valid legal process; (c) to protect our rights, users, or the public; or (d) in connection with a merger, acquisition, or sale of assets, subject to this Policy.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your account as described below.

7. Data Security

We use reasonable technical and organizational measures to protect your information, including encrypted connections and hashed passwords. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have rights to access, correct, delete, or port your personal data, to object to or restrict certain processing, and to withdraw consent. Residents of the EU/EEA/UK (GDPR) and California (CCPA/CPRA), among others, may have specific rights. To exercise any right, contact us using the details below. We will respond as required by applicable law.

9. Children's Privacy

The Service is not directed to children under 18, and we do not knowingly collect personal information from them. If you believe a child has provided us information, please contact us so we can remove it.

10. International Transfers

Your information may be processed and stored in countries other than your own, which may have different data protection laws. Where required, we take steps to ensure appropriate safeguards for such transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be posted on this page with a new "Last updated" date. Your continued use of the Service after changes take effect constitutes acceptance.

12. Contact

For privacy questions or requests, contact us at privacy@treasurerate.com.